•  Training On Art Of Selling           •  Training On Motivational Service Leadership & Sales           •  Training On Customer Service Excellence           •  Training On Motivational Service Leadership & Sales           •  Training On Motivational Service Leadership & Sales           •  Training On Managing Up            •  Training On Art Of Selling           •  Training On Managing Up           •  Training On Customer Service Workshop           •  Training On Customer Service Workshop           •  Training On Managing Up And Customer Service           •  Managing Up           •  Customer Service Training           •  Trade Finance Training           

TRAINING COURSES

Communication Skills

Smart Hub’s ‘Communication Skills Training’ arms participants with tools that help them carry out business communications professionally and effectively. The session includes effective ways of carrying out some of the most essential office communicative tasks like writing memos, and minutes among others.

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Work-Life Balance

Our ‘Work-Life Balance Training’ helps professionals in managing stress in their personal and professional lives and live to its fullest. At the end of this training, you will have measures and tools to help you in allocating time for professional and personal needs, develop a positive outlook for challenges, increase productivity and be happy.

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Effective Decision Making

Making the right decision at the right time is crucial for personal, professional and organizational growth. Smart Hub’s ‘Effective Decision Making Training’ course provides participants with tools required to make effective decision including the process & steps for taking productive, appropriate and rational decisions without procrastination or haste.

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Selling Skills

This training course is for sales professionals who want to improve their selling skills and excel in one of the most demanding professions. This training introduces you to tools and manners that help build confidence in making first contact with buyer, identifying their needs by presenting yourself as a consultant and then recommending product that address their needs.

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Dress-to-Impress

The ‘Dress-to-Impress Training’ is especially designed personal branding training that helps transform themselves into professionals. This course takes you through various types of dressing and grooming habits, and helps you in reviewing each of them against specific casual and business context, and above all trains you in branding yourself at any budget.

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Leadership

The ‘Leadership Training’ is modeled on the 5-Level of Leadership Pyramid founded by John Maxwell. It is a proven and tested leadership training model that helps to find out where you stand in the leadership pyramid. It provides you tools to move on to higher level of the pyramid, and improves your performance in professional and personal life.

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Goals Setting

Smart Hub's ‘Goal Setting Training Program’ provides participants with the necessary tools to find out their needs, differentiate between achievable and non-achievable goals, and most importantly, setting and achieving goals that increase productivity in every aspect of your life.

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Setting Organizational Value & Culture

Values are the essential core of an organization that directs its perspective and actions. Smart Hub’s training on setting organizational value and culture is aimed at empowering top brass executives in figuring out values that represent their brand, and charting out action that ensures the organization's decision, business strategy, products, custom care, HR policy, and company culture among others, align with the same.

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Positive Mental Attitude

Smart Hub’s ‘Positive Mental Attitude Training’ provides tools that enable recipient the ability to create and sustain a positive mental attitude especially, during tough times. Through the effective use of these tested behavioral change tools, you will be able to manage yourself, and respond positively to any event, even during adverse situations.

 

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Email & Telephone Etiquette

Be it internal or external communications, email and telephonic correspondences play a vital role in fostering positive team spirit, creating positive customer experience, and building customer loyalty. Our ‘Email & Telephone Etiquette’ training course includes universal email and telephone manners that will make you a professional communicator in both the mediums.

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Speech Crafter

‘Speech Crafter Training’ at Smart Hub is for those professionals who write keynotes, speeches, toastmaster addresses for leaders for both formal and informal occasions. This workshop avails tested tools and methods to write precise, engaging and memorable speeches to audiences.

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Interpersonal Skills

‘Smart Hub Interpersonal Skills Training’ course focuses on improving communication skills of individuals so that they are able to communicate effectively and develop interpersonal relationships with others. This training includes the basics of interpersonal skills and the way you should use them in daily communications.

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Stress Management

Stress is natural to humans. But, while a healthy dose of stress and pressure acts as simulant and helps us to increase our productivity, if you cannot manage it, it can instantly become depressing. Smart Hub Stress Management training empowers you with tools and skills that help you in differentiating between healthy and unhealthy stress, and transform your personal and professional life for the better.

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Workplace Conflict Management

Internal conflict within a team is inevitable. But, the inability to keep it under control and responding to it in appropriate manner can be detrimental for your company's morale & success. Smart Hub’s ‘Workplace Conflict Management Training’ helps you deal with such conflicts by finding situations and resolutions to them by using the Thomas-Kilmann Instruments.

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Customer Care

The ‘Smart Hub Customer Care Training’ provides you or your employees with the knowledge, skill, and competency required to increase customer satisfaction by providing them with tools that helps them identify customer traits, needs, and formulate appropriate responses. Whatever the state of the customers— confused, ignorant, satisfied or angry— trained customer care professionals will win them over and increase you're their satisfaction level and retain them.

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Meeting Management

Meeting management is a crucial business skill that you should own. It helps you lead and facilitate meetings, manage participants, handle disruptions and ensure outcomes that are aimed at organizational growth. As part of this course, you will learn to set appropriate timings for meetings, procedures, ask questions that are more productive and ensure balanced discussions in the meeting room.

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Negotiation Skills

Effective negotiation skill forms the basis for expanding and consolidating your business and position. Our ‘Negotiation Skills Training’ is aimed at providing you with tools to understand the way people interact and enhance your skills to negotiate while being assertive. This training is more about negotiating and winning it while making the other side equally happy.

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Dining etiquettes

Smart Hub’s ‘Dining Etiquette Training’ is for business professionals, who feel alien towards mannerism of so-called high business echelons. As part of our training, we provide instructions and a to-do and not-to-do list of actions that will help in feeling confident while dinning with a prospective client. Remember your dinning etiquettes signify client of how you will handle their business - so it's better you polish your dinning skills and take your business to greater heights.

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Team Building

A motivated and cohesive team is essential for the success of a company. The ‘Team Building Training’ will help you in establishing better communications while defining roles within the team and improving efficiency of the team. The course provides you with tools that help to resolve conflicts within the team, and work together for gaining team goals.

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Outbound Team Building

The ‘Outbound Team Building Course’ enhances organizational performances through experiential learning by organizing outdoor events, as the title says. It involves activities designed to improve leadership, communication skills, plan change management, delegation, teamwork, and motivation of the participants that are divided in teams and assigned with specific tasks that are to be performed as a team.

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Career Workshops

Smart Hub’s ‘Career Workshop’ empowers participants to explore their talents and skills, and provide options for selecting a career that is appropriate for them. This tailored workshop is also customized for participants that are looking for a career change or ways to achieve growth in their existing career.

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Presentation Skills

The ‘Presentation Skills Training’ course at Smart Hub provides participants with corporate-level presentation tools and skills that will help them to articulate their thoughts and ideas with confidence, competence and clarity. At the end of this course, the participant will learn to present themselves, products, services and above all their attitude.

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Public Speaking

The ‘Public Speaking Training’ here helps to overcome fear of public speaking and empowers you with tools that will enable you to speak with confidence. This course covers all the basics of public speaking including how you should enter the stage, how to face your audience, deliver your speech, body language, cope with your nerves and engage your audience.

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Business Networking

80 per cent of the business deals are made through good relationships. However, building relationship and network can be tough if you are not well versed. Smart Hub’s ‘Business Networking Training’ empowers participants to be more influential, confident, and trustworthy in dealing with people through strategic approach.

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